Senior Manager, Business Intelligence & MIS

The opportunity

CACTUS is looking for a driven and hand-on business intelligence specialist who can harness the power of data to help us achieve exceptional business growth. This role involves working closely with leadership, appraising leaders on the health of the business, and guiding decision-making for both short- and long-term goals.

 

Role and Responsibilities

  • Create data-driven strategies which enable Editage to meet its revenue, profitability and customer satisfaction goals - understand critical business questions and provide data-driven insights to leadership
  • Enable leadership to understand the health of the business in real-time, through automated dashboards which track key KPIs such as revenue, customer satisfaction, and quality
  • Use data to identify possible roadblocks in achieving key business goals – highlight these roadblocks to leadership along with relevant recommendations
  • Work with cross-functional teams (marketing, customer service, product) to identify root causes of business trends and to recommend next tactical steps to meet business targets
  • Create data-driven frameworks to identify ROI of marketing campaign and new product launches
  • Provide technical assistance, mentoring, and training to team members

 

Skills & Experience

Essential technical skills

  • 6-8 years of data-driven strategy and decision-making experience
  • Strong problem-solving skills and ability to synthesize actionable insights and strategies from complex data
  • Ability to work hands-on: Advanced Excel (dashboarding, VBA), SQL (intermediate or expert proficiency)
  • Familiarity with web analytics (Google Analytics)

Desired but not essential skills

  • Experience in Tableau, Power BI, or other data visualization tools
  • Familiarity with Google Analytics and web analytics practices
  • Familiarity with Big data, Python/R concepts

Essential soft skills

  • Excellent communication (written + verbal) and stakeholder management skills
  • People management and mentoring skills
  • Ability to manage multiple priorities, adjust quickly to changing priorities, and  influence without authority

 

Learn about our Culture

CACTUS is a culture-driven company powered by its people, their passion, and their inspiration. All Cactizens live by the culture and values that define us. We value people for their talent, personality, competency, and the ability to learn and grow.

We create a work environment that allows people to thrive and show their best performance. We believe in meritocracy.

We take pride in our diversity. We strive to embrace diverse voices and create an inclusive workplace.

We encourage all Cactizens to talk openly about their ideas and opinions and provide feedback to anyone who is a part of CACTUS, regardless of designation, experience, or seniority. We also encourage them to place their trust and be open to differences in opinions and feedback.

 

Job location : 
Remote, anywhere in India

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FRAUD ALERT

All authorized CACTUS recruiters use @cactusglobal.com email addresses. Please do not entertain job offers or interview requests from anyone using other domain names. Tell me more.

  1. CACTUS recruiters will never ask for money/fees to process your job application.
  2. All job applications are processed by our in-house recruiters. We are not associated with any third parties.
  3. If you are unsure about the authenticity of any emails/communication from people claiming to represent CACTUS, please contact editor@cactusglobal.com and we will get back to you with a confirmation.
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Cactus Communications Pvt. Ltd.
B-502, Satellite Gazebo, Guru Hargovindji Marg,
Andheri (East), Mumbai - 400093, India
Phone: +91–22–67148888 Fax: +91–22–67148889